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Knowledge. Activation. Value
Knowledge. Activation. Value
Create, maintain, and improve highly concurrent backend systems, be part of a team and collaborate across teams, write clean code using latest technologies
Review and analyze system specifications, Collaborate with team to develop effective strategies and test plans, Developing and executing exploratory and automated tests to ensure product quality, Evaluate product code according to specifications, Create logs to document testing phases and defects. Report bugs and errors to development teams, Help troubleshoot issues, Conduct post-release / post-implementation testing, Work with cross-functional teams to ensure quality throughout the software development lifecycle.
Analyze consumer behavior and market data Ensure the deadline for the business plan that has been made and understand the expectations of stakeholders. Carry out work related to the documentation system and dissemination of information on market conditions that are currently occurring, including consumer behavior, which will be used as the basis for reference for company users. Monitoring and evaluating data that has been obtained from various data processing, be it from journals, newspapers, and other research. Provide the right solutions in an effort to improve the quality of services and business performance of the company in achieving company goals. Assist project managers and other experts in designing effective and efficient application designs. Presenting the finished project to the client and making documentation of the final product and studying it as a provision for further optimization of the project.
Manage the entire project life cycle on a day-to-day basis Defining, prioritizing, and developing projects in collaboration with other department leaders Assist with project communication by serving as a central point of contact Monitoring and reporting on process dependencies, as well as communicating status update Resolve conflicts and remove obstacles that occur throughout the project Proactively working on self improvements in terms of technical and project management skills
Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience strategies with marketing initiatives. as well as informing customers about new product features and functionalities. Identifying customer needs and taking proactive steps to maintain positive experiences. Documenting processes and logging technical issues, as well as customer compliments and complaints. Identify and implement new opportunities throughout the customer journey to deliver high performing, agile customer interactions and touchpoints Understand the key interactions in the customer lifecycle and drive relevant changes Analyze and improve customer retention and repeat-custom behaviors across key segments to inform marketing and business decisions Define and drive the strategy for communication of new products and services to market Drive and lead on the recruitment for the Customer Journey team
Planning new systems that address any issues with the current systems or new features, and collaborating with the IT developers to implement the plan.
Able to identify, improve and develop cooperation with clients in the context of sales and
presentation of data processing in accordance with company policies, strategies and work
plans. With the aim of increasing revenue in terms of client habit databases and being a liaison between companies, Business Analysts and Data Scientists in data research management.
Analyze, explain, suggest and provide recommendations for various business decisions through sales and purchasing data to management in accordance with business direction and strategy.
Analyze qualitative data, explain, suggest and provide recommendations for various business decisions through sales and purchasing data to management in accordance with business direction and strategy.